Service contracts
Pay for machine services, not for visits
Each package is an annual allowance of machine services shared across the machines you register. Your portal shows how many are left.
Essential
1 machine
K5,000
2 services / year
For single-head shops and startups keeping one machine healthy.
- 2 machine services per year
- Covers 1 registered machine
- Priority phone & WhatsApp support
- 10% off spare parts
- Service history in your portal
Standard
Up to 3 machines
K8,000
6 services / year
Growing production floors that cannot afford downtime.
- 6 machine services per year
- Share across up to 3 machines
- 48-hour on-site response
- 12% off spare parts
- Free timing & tension calibration
Professional
Up to 8 machines
K10,000
8 services / year
Multi-head production units with continuous output targets.
- 8 machine services per year
- Share across up to 8 machines
- 24-hour on-site response
- 15% off spare parts
- Operator training session included
- Quarterly machine health report
Enterprise
9+ machines
K12,000
10 services / year
Factories and institutions needing a fixed annual maintenance plan.
- 10 machine services per year
- Share across 9+ machines
- Same-day emergency response
- Up to 20% off spare parts
- Dedicated technician & spares buffer
- Onboarding audit of every machine
What’s included
Preventive machine servicing, inspection, cleaning, lubrication, adjustments, performance checks and service reporting.
Note: Parts, major repairs, consumables and emergency call-outs are charged separately.
Questions
How contracts work
Not sure which package fits?
Tell us how many machines you run and your production hours. We will size the contract for you.